Data You Give Us Directly
A name, phone number, or address entered into a search form is sent to the third-party provider that supplies those results. Our own servers do not keep a copy of that search. If you contact us, we receive the contents of your message and use them to answer it.
Automatic Log Information
Our host may record ordinary technical logs, including IP address, browser type, pages visited, and timestamps. These logs are reviewed in aggregate for site health and broad usage patterns. Basic analytics or advertising measurement may use cookies or similar tools where those services are enabled.
How Information Is Used
Limited information supports site operation, troubleshooting, traffic measurement, and page improvement. We do not sell visitor lists or create individual user profiles from this reference's own data.
External Links
Pages link to San Diego County and California records portals, Chula Vista libraries and departments, archives, and third-party search tools. Once you leave this reference, the destination's privacy policy controls what you submit there. The same applies to sponsored results supplied by another company.
Who May Process Data
Hosting and support providers may process server logs in order to operate the service. Analytics or advertising partners may receive the technical information described above when their tools are present. Disclosure may also occur when valid legal process requires it; otherwise, we do not disclose it.
Security Practices
The connection is encrypted, and logs are retained only for the purposes described above and for as long as those purposes require. There are no accounts, passwords, or visitor profiles stored by this site for an attacker to obtain.
Users Under 18
This reference is intended for adults and is not directed to children. We do not knowingly collect personal information from anyone under 18. If a minor has sent information, contact us so we can review and delete it.
California Privacy Choices
Depending on eligibility, California's Consumer Privacy Act as amended by the California Privacy Rights Act, Civil Code section 1798.100 and following, can provide rights to know, delete, correct, opt out of sale or sharing, and limit use or disclosure of sensitive personal information. See the California Attorney General CCPA guidance for the current scope and exceptions. Because this reference keeps very little, a request normally involves checking the contact mailbox and relevant server logs. Use the Contact page to ask. Government records held by California, San Diego County, or Chula Vista offices remain under the custodian's control; send a removal or correction request there.
Policy Changes
Revisions will be posted on this page. Continued use of Chula Vista Residents Directory after a revision indicates acceptance of the updated policy.